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About
InfraAlly started in 2014 because the industry had a habit of selling a helpdesk and calling it a partnership. We named the firm for the job: stand with the estate. Headquarters at 233 S Wacker Drive, Suite 8400, Chicago, IL 60606. Delivery across North America. The operations desk does not go home.
A delivery firm. Managed IT, cloud, cybersecurity, infrastructure, networking, support, consulting, and continuity — staffed by named pods, not a rotating bench of strangers. We will take the keys. We will also say no when a tool is covering for a design you should not keep.
A license reseller with a services afterthought. A body shop. A free assessment factory. If the commercial model only works when we upsell you a platform we cannot operate at 2 a.m., we will not sell it.
Engineers who have been paged, principals who can still read a packet capture, and service directors who treat a CIO’s hour as scarce. Curiosity is required. Hero culture is not.
Your environment is assigned a pod. Escalations do not start from zero at 2 a.m., and architecture decisions have an author.
We will not rent you a dashboard to hide a flat network. Sequence, blast radius, and rollback come first. Products come second.
Uptime, response, restores, and access reviews are measured. Boards and auditors get artifacts. So do you.
Cloud, colo, and the office are one estate. We will keep a server if it earns its keep, and we will retire it if it does not.
Amara Okonkwo
Managing Principal
Amara founded InfraAlly after running infrastructure for a national health system and, later, a private-equity portfolio. She still sits on architecture reviews and will kill a project that cannot name its rollback.
David Chen
Director of Cloud & Infrastructure
David designs hybrid estates for a living: landing zones, colo, and the unfashionable hardware that still earns its keep. He previously led platform engineering at a payments processor.
Priya Shah
Head of Cybersecurity
Priya builds identity-first programs for firms that cannot staff a SOC but still have to answer questionnaires. She spent a decade in incident response before joining InfraAlly.
Marcus Hale
Director of Client Operations
Marcus owns the operating cadence: service desk, major incidents, and the quarterly reviews that do not waste a CIO’s hour. He came from enterprise support leadership in professional services.
Start here
A short conversation is enough to know whether we are the right ally. No license dump. No theater.