Terms of Service

These terms govern your use of InfraAlly websites, client area, hosting, VPS and professional services.

1. Accounts

You are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately of any unauthorized use.

2. Services & billing

Recurring services are billed in advance on a monthly or yearly cycle. Invoices are due by the date shown in your client area. Overdue services may be suspended after notice.

3. Acceptable use

You may not use our infrastructure for spam, malware, phishing, illegal content, attacks on other networks, or activities that degrade service for other customers.

4. Uptime SLA

Managed hosting and VPS carry a 99.99% monthly uptime target. If we miss it, you are eligible for service credits as described in your plan.

5. Project work & IP

Custom development is delivered per the agreed proposal. Upon full payment, ownership of deliverables and source code transfers to you.

6. Cancellation & refunds

You may cancel recurring services anytime from the client area. New hosting accounts include a 30-day money-back guarantee.

7. Liability

To the maximum extent permitted by law, our liability is limited to the fees paid for the affected service in the preceding three months.

8. Contact

Questions? Email [email protected].