Case studies

Work that had to survive a change window.

Client names are anonymized where the agreement requires it. The constraints are real. So are the numbers.

Healthcare

Keeping a regional health system’s clinical stack boring, on purpose

A seven-hospital system needed 24/7 ownership of EHR-adjacent infrastructure, identity, and a service desk that understood clinical urgency.

Urgent response

11 min median

Unplanned EHR downtime

−74% YoY

Restore tests

Quarterly

Manufacturing

Segmenting a precision manufacturer before the next Windows update became a line stop

A multi-site manufacturer needed IT/OT separation, monitored vendor access, and a WAN that failed over without folklore.

OT/IT conduits

Mapped & monitored

WAN failover

Proven in incident

Standing vendor VPNs

0

Financial services

Giving an independent wealth firm a control story clients will diligence

A $14B independent RIA needed identity, logging, and a cloud posture that would survive enterprise-client security questionnaires.

AUM supported

$14B

Privileged standing admin

Break-glass only

Questionnaire cycle

Days, not weeks

Professional services

Replacing a law firm’s file server folklore with a matter-aware workplace

A 420-attorney firm needed Microsoft 365 done properly, a service desk that respected billable time, and zero-trust access for a traveling partnership.

Attorneys supported

420

File-server dual-run

Retired on plan

Partner pickup

8 min median